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General Manager, Operations

Category: Admin/Operations Work Type: Location: Bolton, Ontario

Position: General Manager, Operations

Location: Bolton, Ontario


  • Directs the day –to-day activities of project teams to attain project milestones and goals, while meetings or exceeding delivery schedules and budgets
  • Oversees and manages multiple project teams to ensure the successful delivery of projects to completion
  • Assist in or develops the operating budget, ensuring that the division meets the defined targets in terms of deadlines and budgets by reviewing work requires, schedules and costs reports on an on-going basis
  • Plan, direct and manage all activates of all assigned projects at different stages of completion, to ensure that company objectives for customer satisfaction, safety, quality, production, revenue and profit are met within a specific time frame
  • Establishes project plan for designated branch projects, defining scope of work and deliverables
  • Manage procedure execution, equipment and manpower in conjunction with the Project Manager
  • Mentors, guides and coaches direct reports to expand their capabilities by adhering to Human Resources processes and procedures involving: annual performance management reviews, recruitment activities, training, succession planning, transfers, promotions and salary increases Responsible and accountable for the project management system, tools and personnel for all assigned projects from the time a project is received through the final payment of closed projects
  • Plan, organize and staff key field positions through operation department heads or subordinate project/construction managers
  • Manage financial aspects of contracts to protect company’s interest, ensure profitability, and maintain good client relationships. Develops and submits corporate reporting within deadlines.
  • Visit contract sites regularly to ensure all projects are well executed in accordance with corporate goals and contractual requirements
  • Mentor, guides and coaches direct report to expand their capabilities by adhering to Human Resources procedures including; annual performance management reviews, recruitment activities, training, succession planning, promotions and salary increases
  • Develop and implement Quality Management Plans, Safety Management Plans, Engineering, Procurement, Fabrication, Manufacturing, and Construction plans as required to meet project objective
  • Provides strong leadership to construction team members, capitalizing on individual and group strengths
  • Supports and promotes A&B Rail Services core values of safety, quality, integrity, and success


  • Ideally 10+ years experience in Rail transit or Transportation Construction.
  • 10+ years of experience in a direct management role, with demonstrated ability to successfully lead a high-performing team and build solid long-term relationships with external clients
  • Completion of post-secondary education in Engineering, Construction or related field
  • Understanding of method of bidding, purchasing, negotiating, contracting, cash flow, expediting, receiving and transporting
  • A track record of building successful teams, effectively motivating people and maintaining effective relationships with clients, owners and consultant.
  • Ability to anticipate stakeholder needs, investigate the underlying causes and identify short and long term solutions
  • Ability to multi-task, prioritize tasks and quickly adjust in a rapidly changing environment
  • Effective and proven organizational skills to meet multiple deadlines and handle multiple tasks in a high pressure and demanding work environment
  • Ability to work independently as well as in a team environment
  • Demonstrate ability to perform maturely and professionally ensuring complete confidentiality of sensitive and confidential information
  • Demonstrate the ability to think critically, act logically to evaluate situations, solve problems, and make decisions


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